Returns & Refund
Here at The Statement Canvas, we love all of the wall art that we sell, but we understand if something isn’t quite as you envisaged. Because of this we offer a simple, fair and hassle free 14 day return policy on all orders.
To initiate a return, please email the team on: Support@TheStatementCanvas.com
Full details can be found below.
Return & Refund Policy Details and Conditions
- All returns must be sent to our TSC head office, located in the United Kingdom.
- You have 14 days from the date of delivery (as shown on your order tracking) to request a return. We must then receive your returned items within 14 days of your return request, to be eligible for a refund.
- Items must be returned unused and in the original condition and packaging.
- Damaged items may be refused a refund, or the value of the refund may be reduced.
- You are responsible for the return shipping costs and these cannot be refunded.
- Your name and order number must be included in the package or a refund may not be possible.
- We strongly recommend using a tracked postal service with adequate insurance for high value returns.
- We cannot accept returns on any customized or bespoke orders including gift cards.
- Once your return is received and inspected, our team here at TSC will reach out to confirm inspection criteria have been met. We will then process through a refund to you on your original method of payment within 10 business days.
Should you have any further questions, please do not hesitate to reach out and a member of the team will get back to you.
The Statement Canvas Team